You booked the visit. Check-in is the minute that turns a mobile van into a prepared one: alerts, battery, tires and the exact configuration, all read before we head your way, so the right part comes with us the first time.
A mobile service cannot walk to the parts counter mid-job. Everything below is what those ten seconds actually buy you on service day.
Your exact configuration means the exact part, first visit, rather than a second appointment because the trim was different than expected.
If your car has been storing an alert related to the job you booked, your technician knows about it before the van leaves rather than after the panel is off.
If Tesla should be fixing this for free, we would rather tell you that than charge you for it. We check before the visit, not after the invoice.
The data answers most of the questions that used to need somebody driving out just to look at the car and give you a number.
Battery, tires and stored alerts recorded as they were before the job started. Good for you and good for us, because the record exists either way.
The same read produces your own health report at its own link: every fault decoded, battery, tires, warranty. Yours to keep whether or not we end up doing the work.
Your name and the appointment you booked, so the check-in attaches to the right visit. It takes about ten seconds and every field is optional.
You approve read-only vehicle data on tesla.com, the same login you always use. Your password never touches our site and nothing on your car changes.
Your technician reviews the alerts, battery and tires before the van heads your way, so we arrive with the right parts and no guesswork about what the car has been complaining about.
If your service day needs the car opened, that is a separate authorization you approve explicitly on the Service Access page. This one cannot touch the car at all.
Read-only, nothing on the car changes, and you can cut our access off the moment your service is done.
